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Home > Find Places > Dubai > Dubai Hotels > Shangri-La Hotel, Dubai > Shangri-La Hotel, Dubai Reviews > Shangri-La Hotel, Dubai Full Review

Shangri-La Hotel, Dubai Full Review

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Overall

10

The standard room is already like an apartment. It is absolutely great to stay there longer. All the kitchen utensils are already provided.

 

Would I recommend this hotel: Yes

Date of Stay: August 2005

 

Ratings

  • 80%Check-in
  • 100%Rooms
  • 100%Staff Service
  • 80%Food & Dining
  • 80%Children
  • 80%Value
  • 100%Recreation
  • 80%Business
  • 40%Attractions
  • 80%Safe
  • 100%Check-out
 
 

 

 

Comments

What you remember most

The consistency of good service from all staff from different departments. I believe this is a result of good communication.

Advice for future guests

The breakfast buffet is really nice. Yogurts, fruits, eggs are especially good. They have special drinks mixed by themselves (forgot the name) other than juices, milk, coffee and tea

Check-In

Front Desk staff is nice and approachable. They have friendly smile which made us feel comfortable and being respected by.

Guest Rooms

I stayed in this hotel for two times and there was once the TV power just cut off by itself every 5 minutes or so. It continued for half a day. Other than that, everything was great and the amenities really made us 'never wanted to leave the room'.

Telephone Service

Not only telephone messages, they provide other good serivce such as to print a note (sealed properly) and delivered to your room to alert you that you have voice messages in your room telephone.

Staff Service

I asked for an adaptor when I checked-in, and when I arrived to my room a staff is already waiting for me outside my room. That is really impressive. The concierge, as well, provided excellent service and are very nice in explaining detailed information to us.

Restaurant/Bar

Nice food and relaxing environment

Recreational Facilities

The swimming pool is just totally awesome. It fulfilled my need to excercise, and to enjoy high-class relaxationi

Check-out

The staff maintained professional smile and good service till the end.

Area Amenities / Attractions

I guess the location is good because you can get to any shopping places by 10-15 minutes of taxi.

 

 

 

Review by:


pluto
13 contributions
Read Profile

Stats

Location
Hong Kong
Age
18 - 24
Gender
Female
Traveler Type
Thrify Saver
Zooming Since
Tuesday, April 04, 2006
 

 

 
 
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